Manage your subscription and billing
Your plan is one base subscription ($14.99/month or $149.99/year with 5 timers and 10 connections) plus add-ons: extra timers at $2/month (each adds 2 connections) and extra connections at $0.50/month. Everything is self-serve from billing settings — capacity changes, monthly↔annual switching, promo codes, and card updates through the secure Stripe portal.
Add or remove capacity
Adjust timers and connections from billing settings. Changes prorate on your current cycle, and you can preview the invoice impact before confirming.
Switch monthly ↔ annual
Move to annual anytime to save over 15% ($149.99/year vs $179.88 at monthly rates). The switch applies with prorated billing.
Update payment details
Open the Stripe customer portal from billing settings to change your card, view invoices, or download receipts. Remote Timers never stores your card directly.
Apply a promo code
Enter promo codes in billing settings; valid codes apply to your next invoice.
If a payment fails
You get a 7-day grace period: service continues while Stripe retries and you update your card. If payment still hasn't gone through after the grace period, the account is suspended until billing is fixed — your timers and settings are preserved and everything resumes on payment.
Common questions
What does an extra timer actually include?
Each extra timer is $2/month (or $20/year) and raises your connection ceiling by 2 — capacity scales with lanes automatically.
Can I cancel anytime?
Yes, from the billing portal in one click. Your plan runs through the period you've paid for and doesn't renew.
Do prices change on me?
Your active subscription price is locked for your current billing cycle, and existing customers keep their rate through list-price changes until they modify their plan.
Keep reading
Still stuck?
Send us a message from the help center and we'll get back to you within 24 hours — or try it yourself free.