How can we help?

No specialized hardware is required. Remote Timers runs entirely in the cloud. All you need is a smart TV, a tablet, or a computer connected to the internet. We officially support modern browsers like Chrome, Safari, and Edge.

It's incredibly simple! 1. Open the web browser on your smart TV — or on any device with web browsing connected to your screen. 2. Navigate to your specific timer URL (e.g., remotetimers.com/timer/abc-123). 3. Use your dashboard to control it remotely.

You can fully rebrand the timers to match your venue. 1. Go to your Dashboard and select Settings. 2. Upload your venue logo. 3. Enter your brand's specific Hex code to change the accent colors.

Yes. Your hub dashboard shows every lane or bay side by side with live countdowns, all controlled from a single tablet or computer at your reception desk. The base plan includes 5 timers, and you can add more anytime — scaling up to 50 timers for the largest venues.

If your device temporarily loses connection to the internet, your timer will continue counting down locally using internal clocks. It will automatically re-sync with the server exact state the moment your connection restores.

Our system uses real-time WebSocket technology with server clock synchronization and drift correction, so every display shows the same countdown. Screens that briefly lose connection keep counting locally and re-sync automatically — reliable enough for competitive axe throwing tournaments and timed escape room events.

Absolutely. Rather than manually typing in times, you can build Presets under the 'Timers' tab. Setting up a '30-Minute Walk-in' or '90-Minute Premium Session' takes just one click.

Your plan sets the limit. The base plan includes 10 concurrent display connections, every extra timer you add includes 2 more, and standalone connection add-ons let you scale up to 200 concurrent displays across a massive entertainment complex.

You get full, unrestricted access to the complete platform for 30 days. You will need to enter a credit card to prevent spam accounts, but you will not be charged a penny until day 31. You can cancel with one click in the billing portal anytime before then.

You don't need to do anything! If you haven't canceled your trial by the 30th day, your account will smoothly transition to the monthly billing cycle using the card on file.