How can we help?

No specialized hardware is required. Remote Timers runs entirely in the cloud. All you need is a smart TV, a tablet, or a computer connected to the internet. We officially support modern browsers like Chrome, Safari, and Edge.

It's incredibly simple! 1. Open the web browser on your smart TV — or on any device with web browsing connected to your screen. 2. Navigate to your specific timer URL (e.g., remotetimers.com/timer/abc-123). 3. Use your dashboard to control it remotely.

You can fully rebrand the timers to match your venue. 1. Go to your Dashboard and select Settings. 2. Upload your venue logo. 3. Enter your brand's specific Hex code to change the accent colors.

Yes. Your hub dashboard shows every lane or bay side by side with live countdowns, all controlled from a single tablet or computer at your reception desk. The base plan includes 5 timers, and you can add more anytime — scaling up to 50 timers for the largest venues.

If your device temporarily loses connection to the internet, your timer will continue counting down locally using internal clocks. It will automatically re-sync with the server exact state the moment your connection restores.

Our system uses real-time WebSocket technology with server clock synchronization and drift correction, so every display shows the same countdown. Screens that briefly lose connection keep counting locally and re-sync automatically — reliable enough for competitive axe throwing tournaments and timed escape room events.

Absolutely. Rather than manually typing in times, you can build Presets under the 'Timers' tab. Setting up a '30-Minute Walk-in' or '90-Minute Premium Session' takes just one click.

Your plan sets the limit. The base plan includes 10 concurrent display connections, every extra timer you add includes 2 more, and standalone connection add-ons let you scale up to 200 concurrent displays across a massive entertainment complex.

Yes — every new account can use the base plan (5 timers, 10 display connections, all themes and branding) free for 30 days, with no credit card required. Add a card any time during the trial and your plan starts automatically when it ends. If you don't, access stops when the trial ends — nothing is charged, and your timers and settings are saved until you choose a plan. Choosing more timers or extra connections at signup starts a paid plan right away.

If you've added a card, your plan starts automatically when the trial ends and your card is charged. If you haven't, your account locks when the trial ends: nothing is charged, your timers, themes, and branding are saved, and you can choose a plan any time to pick up where you left off.