Manage viewer connections

The connections page shows every device currently watching your timers — device type, browser, and when it connected — against your plan's limit. You can force-disconnect any viewer instantly. Your limit is simple math: every timer includes 2 connections, plus any standalone connection add-ons.

  1. Review active connections

    Open Connections to see the live list. A TV that someone forgot to close and a guest still watching from the parking lot both count, so this is the first place to look when you're near your limit.

  2. Disconnect what you don't recognize

    Force-disconnect removes a viewer immediately. They'd need the link again to reconnect, and your own displays are unaffected.

  3. Know your ceiling

    Connections limit = your timer count × 2, plus extra-connection add-ons. Five timers = 10 connections included. Idle connections clean up automatically after a few minutes without a heartbeat.

Common questions

What happens when the connection limit is reached?

New viewer screens see a limit message instead of the timer. Your dashboard always gets priority — if the hub needs a slot, the oldest viewer connection is dropped to make room.

Do my dashboard and displays count separately?

Each open browser tab is one connection, whether it's a display or the hub.

How do I get more connections?

Add timers (each brings 2 connections) or add standalone connections at $0.50/month each from billing — up to 200 total at the largest configuration.

Keep reading

Still stuck?

Send us a message from the help center and we'll get back to you within 24 hours — or try it yourself free.